This cancellation policy outlines the terms under which you can cancel your project with Specialized Web Services (SWS) and the associated consequences.
Cancellation Before Project Commencement
If you cancel your project before we begin work, you will receive a full refund. This applies to situations where:
- The project proposal has not been signed by both parties.
- No development work has begun on your project.
Cancellation After Project Commencement
Cancellations after project commencement are subject to the following fees:
- **Up to 25% completion:** A 25% cancellation fee will be applied to the total project cost.
- **25% to 50% completion:** A 50% cancellation fee will be applied to the total project cost.
- **More than 50% completion:** The full project cost will be due.
These fees reflect the work already completed on your project at the time of cancellation. Any unused funds will be refunded within 10 business days of the cancellation.
Project Revisions vs. Cancellation
Please note that requesting minor revisions to your project does not constitute a cancellation. We are happy to work with you to ensure your satisfaction with the final product.
Contact Us
If you have any questions about this cancellation policy or need to cancel your project, please contact us at [your email address] or by phone at [your phone number].